Baking up rewards. Get exclusive offers & earn points with every order.
Wetzel's App on phone and pretzel

About Wetzel’s Rewards

Join today and you’ll receive 25 bonus points loaded to your account, plus:

  • Buy One, Get One Original or Sinful Cinnamon Pretzel
  • Earn 1 point for every full dollar spent on qualifying purchases
  • Earn a $5 reward for every 50 points you earn
  • Exclusive information about upcoming promotions, giveaways, events and new products
  • Monthly member only offers and challenges
  • A special offer for your birthday
  • Convenience at your fingertips with the Wetzel’s app
Join/Register Sign In
Create account icon

Step 1

Create an account
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Step 2

Provide the crew member your phone number at checkout or log in to your account online

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Step 3

Earn 1 point for every $1 you spend (pre-tax)

OLO

Yes, points are accumulated on all online orders at Order Wetzel’s online . Guests must be signed into Olo to earn points.

Yes, rewards are redeemable on applicable in-store and online orders at Order Wetzel’s online or through the Wetzel’s Pretzels app . Only fully registered members can redeem rewards in-store or online. Guests must be signed into Olo to redeem rewards.

Offers

Members who are fully registered (i.e., have a phone number and email address associated with their account) will have a birthday reward automatically loaded to their account seven days before their birthday, and it expires seven days after their birthday. Members can contact wetzels.customerservice@mtygroup.com if they do not receive their reward or register during that time period.

Members have two weeks to redeem their birthday reward in-store or online. The birthday reward is valid seven days before their birthday and expires seven days after their birthday.

Members can redeem their offers in-store or online at any participating Wetzel’s Pretzels location.

Earning Points

Yes! As long as you have your receipt with the order number, you can still get points. Just log in to your Wetzel’s Rewards account at wetzels.com/rewards and click the “Add Points” button.

Most purchases do! You can earn points even when using a gift card as payment. However, you won’t earn points when purchasing a gift card, on tips, taxes, third-party delivery, or receipt adjustments.

Yes, catering purchases qualify for points. If you ordered over the phone, be sure to ask for your receipt when you pick up your order. Then, log in to your account and click the “Add Points” button to claim them.

Nope! You can earn as many points as you’d like. Every 50 points automatically converts to a $5 reward. One reward can be redeemed per transaction, and each reward expires 90 days after it’s issued.

No need! Our system recognizes gift card purchases and excludes them from earning points, while still awarding points for the rest of your order.

Using Points & Rewards

Once you reach 50 points, they automatically turn into a $5 reward. Rewards can be used on any in-store or online purchase of $5 or more. They’ll appear in your account within 24 hours and can be redeemed by providing your phone number at checkout.

If you’ve registered your account online and opted into emails or texts, we’ll let you know when a reward is added. At checkout, our team will also be prompted to ask if you’d like to use it—until it’s redeemed or expires.

No, the $5 reward reduces your subtotal by $5. Taxes, tips, and any remaining balance are still your responsibility.

Rewards are limited to one per transaction.

Yes! While you’ll still earn points just by using your phone number, you must register to unlock and redeem any rewards. Even if you earn a reward, it cannot be used until your account is fully registered.

Rewards

If you were a previous Wetzel’s Rewards member and have missing visits and/or reward(s), please reach out to wetzels.customerservice@mtygroup.com for assistance.

Members earn one point for every $1 spent on the net, pre-tax amount (e.g., $1.00–$1.99 = 1 point).

The crew member should give the catering receipt to the guest at pick-up. Members can log into their Wetzel’s Rewards account and click the “Add Points” button.

No. The only way to earn points is to spend money. Customer service issues have separate resolutions.

Membership

Yes. Points will accrue and rewards will be generated, but rewards cannot be redeemed until the account is registered. Rewards expire 90 days from issuance regardless of registration status.

$5 rewards expire 90 days from the issue date.

Yes. A purchase minimum of $5 must be met.

Just give your phone number at checkout in any participating store. Then, register your account and start unlocking rewards.

You must be 18 or older to sign up, earn points, and receive emails or texts.

Head to wetzels.com/rewards, log in, and follow the prompts to complete your profile. We ask for basic info like your name, birthday, email, and phone number.

We ask for a few pieces of information, such as birthdate, phone number, and email address.

No, membership is completely free.

Wetzel’s Pretzels and our program partner (Spendgo) have access to member information. See our Privacy Policy .

Simply log into your account .

You can update your information anytime by logging in and editing your profile.

No problem! Go to the login page and click “Forgot Password?” to reset it.

No. During registration, members can choose not to receive emails.

You can manage your preferences anytime when logged into your profile. You are not required to receive marketing emails to remain a member.

Make sure Wetzel’s is added to your approved sender list. Also check your spam or junk folders. You can double-check your email preferences by logging in to your account and viewing the Notifications section at the bottom of the screen.

Just email our customer support team at wetzels.customerservice@mtygroup.com. Please note, it can take up to 48 hours to complete the request.